The first and most important thing you should be aware of with IPTV UK is that our VPN service (no matter which country you set your VPN Router on) cannot be blocked by ISPs etc. We also strongly recommend selecting a UK VPN setting if you are in the UK, unless of course your IPTV UK provider (rather than your ISP) specifically require on a non-UK location.
Once your IPTV UK device (MAG Box, Zgemma, FireTV etc) is connected correctly to the VPN Router (WiFi or Ethernet Cable) then the device will be behind an encrypted VPN connection and cannot be logged, throttled or blocked by any ISP.
The most popular IPTV UK device is the MAG Box, please click here for our specific guide to connection issues with the MAG Box and VPN Router.
So with this in mind which self-help steps should you take before seeing assistance form our team?
Is your IPTV UK device connected to the VPN Router? Some customers misunderstand the connectivity and leave their IPTV UK device connected to their ISP Router (Virgin, BT, Sky, Talk Talk etc). To run a VPN on your IPTV UK device then it must be connected to the VPN Router.
How do I check my IPTV UK device is connected properly? Most devices you just need to connect to the VPN Router using WiFi (UK-WIFI-XXXX) or by connecting an Ethernet Cable to one of the spare ports on the VPN Router, should be issued automatically (DHCP) with an IP address from the VPN Router (e.g. 172.20.1.XXX). Devices such as Smart TV and Zgemma may require you to enter the network settings manually rather than using DHCP
Which country should be my VPN Router be set on for IPTV? None of our VPN networks can be blocked for IPTV, so we always suggest to use the country you are in or the next closest to you. It is a popular misconception for example, that UK users need a non-UK IP address to beat ISP blocks. To change the country on your VPN Router please login at and pick the country you wish from the “Payment Wallet” and press “Update”. Once updated we recommended rebooting your VPN Router.
My IPTV UK service is still not working, what else could be wrong? It may be worth contacting your provider and advising them you are using a VPN, some require registration of VPN based IP addresses. For example, sometimes if an IPTV UK provider sees multiple connections from a single IP address then they (not the ISP) blocks it as a safeguard to ensure people aren’t sharing their IPTV UK login info; obviously once you confirm to your IPTV UK provider that you are using a VPN IP address then they realise that they do not need to block the IP address you are using.
IMPORTANT – Once an IPTV UK device is connected to the VPN network there is no possible way that any ISP can be blocking your IPTV UK access on it. The natural conclusion would therefore be that it’s in some way related to the IPTV UK company and how they handle VPNs.
We also offer the following knowledge-base articles on how to connect and check the network settings on several popular devices:
Samsung SmartTV
MAG Box
Zgemma
Now TV
How to Stop ISP Blocking IPTV
In recent times, IPTV (Internet Protocol Television) has gained popularity among people looking for top-notch entertainment. With an IPTV subscription, users can access numerous global TV channels and a vast on-demand content library, all in high-definition and smooth viewing. Unfortunately, certain Internet Service Providers (ISPs) might hinder IPTV access, limiting users’ use of this service
If you’re facing IPTV challenges and suspect ISP blocking, this guide helps you determine if blocking is happening. By learning how to identify ISP interference, you can take steps to address the issue and enjoy uninterrupted access to your favorite IPTV content.
What is ISP?
An ISP, or Internet Service Provider, offers Internet access to users, including individuals and businesses. They provide various types of connections like broadband, DSL, cable, and fiber-optic. ISPs manage the necessary network infrastructure, routers, and data centers.
ISPs enable users to connect to the internet, access online services, and allocate unique IP addresses to devices. They may also offer additional services such as email, web hosting, VPNs, and cloud storage.
Users subscribe to ISPs for internet access, paying monthly based on plans. ISPs follow regulations for fairness, privacy, and compliance.
In short, ISPs provide internet connectivity, allowing users to access online resources, communication tools, and digital services worldwide.
Why has my IPTV stopped working?
Possible Reasons | Explanation |
Internet Connection | Check your internet connection to ensure it is stable and functioning properly. A weak or intermittent connection can cause disruptions in IPTV streaming. |
IPTV Service Provider | Technical issues or maintenance problems with your IPTV service provider could be the cause. Contact them to inquire about any known issues or troubleshooting steps. |
Device Compatibility | Verify that your device is compatible with the IPTV service you are using. Some services may have specific requirements or limitations regarding the devices they support. |
Subscription Expiry | Ensure that your subscription is active and not expired if you are using a subscription-based IPTV service. Renewing it may be necessary to continue accessing the service. |
Firewall or Router Settings | Check your firewall or router settings to see if they are blocking the necessary ports or protocols required for IPTV streaming. Adjusting these settings may help resolve connectivity issues. |
ISP Blocking | Your Internet Service Provider (ISP) may be blocking or throttling IPTV traffic. ISPs sometimes impose restrictions on certain types of content, including IPTV. Using a VPN or other methods to bypass these restrictions may be necessary. |
App or Software Issues | If you are using an IPTV app or software, make sure it is up to date. Outdated or incompatible versions may cause functionality problems. |
Hardware or Network Device | Check your IPTV hardware, such as set-top boxes, streaming devices, or routers, for any hardware failures or network connectivity issues. |
Note: In addition, it’s important to consider that the interruption of your IPTV service could be due to your internet provider blocking it. Internet providers have the ability to restrict certain services or even terminate your account if you violate their terms of service, which may explicitly prohibit the use of IPTV.
List of ISPs Blocking IPTV
Below is a list of well-known Internet Service providers that block the various IPTV services:
If you are with one of these internet providers, then you will most likely get the ISP block. But don’t worry, we will now introduce several methods for you to unlock your IPTV and enjoy your favorite programs.
How to check if the ISP is blocking IPTV?
To check if your ISP is blocking IPTV, you can follow these steps:
- Perform basic troubleshooting: Before jumping to conclusions, make sure to eliminate any potential technical issues that may be causing the problem. Restart your IPTV device, router, and modem, and check if you can access other websites and services without any issues.
- Try different devices and connections: Test IPTV on multiple devices (smartphones, tablets, computers, smart TVs) connected to different networks (home, mobile data, public Wi-Fi). If IPTV works on some networks but not on others, it could indicate ISP blocking.
- Use a VPN: A Virtual Private Network (VPN) can help bypass ISP restrictions by encrypting your internet traffic and routing it through servers in different locations. Install a reputable VPN service and connect to a server in a different location, then try accessing IPTV again. If it works with the VPN, it suggests that your ISP might be blocking IPTV.
- Check for DNS or IP blocking: ISPs sometimes block IPTV services by blocking the domain name system (DNS) or IP addresses associated with them. Change your DNS settings on your router or device to a public DNS provider like Google DNS (8.8.8.8, 8.8.4.4) or Cloudflare DNS (1.1.1.1, 1.0.0.1), and see if it resolves the issue.
- Perform traceroute and ping tests: Use network diagnostic tools like traceroute and ping to check the network path between your device and the IPTV server. If there are significant delays or packet loss at specific hops, it could indicate intentional blocking by your ISP.
- Contact your ISP: Reach out to your ISP’s customer support and inquire if they have any restrictions or policies related to IPTV. Be polite and explain the issue you are facing, asking for assistance or clarification regarding any potential blocking.
Remember that while some ISPs may indeed block or throttle IPTV services, there could be other factors affecting your access. It’s essential to gather enough evidence and try different troubleshooting methods before concluding that your ISP is blocking IPTV.
Conclusion
After obtaining an IPTV subscription, you might face challenges due to ISP blocking or limitations. By applying the techniques and resources outlined earlier, you can swiftly identify any ISP interference with IPTV. This enables you to counteract these restrictions effectively, guaranteeing uninterrupted access to your IPTV subscription’s entertainment. Keep in mind that reputable IPTV services prioritize an excellent viewing experience and a diverse content library. Many IPTV services also offer free trials for you to explore. Don’t hesitate—take action now and immerse yourself in the world of your IPTV subscription!